Shipping policy
Thank you for shopping with Lauda MotorSport. The following policy explains how orders are processed and shipped.
Order Processing
Most in-stock orders are processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or holidays will begin processing on the next business day.
Special-order products, backordered products, custom items, and products associated with engine or performance services may require additional processing time.
Shipping Rates
Available shipping methods, estimated delivery times, and shipping charges are calculated and displayed during checkout.
Delivery estimates provided by shipping carriers are estimates and are not guaranteed unless specifically stated by the carrier.
Tracking
When tracking is available, tracking information will be sent to the email address associated with the order after the shipment has been processed.
Tracking information may take some time to update after a shipping label is created.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
Lauda MotorSport is not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses supplied by the customer.
If you notice an address error, contact us immediately. We cannot guarantee that an address can be changed after fulfillment has begun.
Lost, Delayed, or Stolen Packages
Once a package has been transferred to the shipping carrier, delivery is subject to the carrier's operations and policies.
If tracking shows an unusual delay or delivery problem, contact us and we will assist where reasonably possible.
Lauda MotorSport is not responsible for packages that are stolen after confirmed delivery.
Damaged Shipments
If an order arrives damaged, contact us as soon as possible.
Please keep all packaging and provide:
- Your order number
- Photographs of the shipping box
- Photographs of the damaged item
- A description of the damage
Do not discard damaged products or packaging until the issue has been reviewed.
International Orders
If international shipping is offered at checkout, customers are responsible for any applicable import duties, customs fees, taxes, brokerage fees, or other charges imposed by the destination country unless otherwise stated.
Shipping Restrictions
Certain products may be subject to carrier, destination, hazardous-material, size, or other shipping restrictions.
Contact
Questions regarding shipping can be sent to:
[EMAIL]
Last updated: September 6, 2026